All our products are crafted to the highest standards and, with proper care and attention, are designed to last for many years.

We offer a free repair service for bags that may have been damaged, for a period of 3 months from the date of purchase. This free service does not apply to other products.

Please contact our Customer Service team via email at help@saonarabrand.com to inquire about a repair. While not all repairs may be possible, we will do our utmost to meet your needs.

The leathers used at SAONARA are rigorously selected and comply with sustainability standards, so they require proper care.

We recommend storing your items in our cotton dust bag when not in use.

Avoid contact with abrasive substances, perfumes, makeup, creams, oils, or hand sanitizers.

SAONARA carefully selects only the finest materials to make each piece truly unique. We work hand in hand with the best artisans in our Ubrique workshop, where traditional techniques and meticulous craftsmanship enhance the exclusivity of our designs. All our creations are made in full respect of international environmental protection and conservation standards.

You can contact us via email at help@saonarabrand.com, and we will respond as soon as possible.